Terms Of Service

We want every job to be as straightforward as possible — both for our crew and for our customers. This page outlines the general terms, expectations, responsibilities, and limitations that apply when N&R Outdoor Solutions performs tree work, stump grinding, or related services on a property.

These terms are here to make sure everyone is on the same page when it comes to scheduling, property access, safety, payment, and the scope of work being performed.

Please review the information below before service begins. If you have questions about anything listed here, feel free to ask before the job starts.

By requesting, scheduling, authorizing, or permitting services to be performed by N&R Outdoor Solutions LLC (“Company”), the customer (“Customer”) agrees to the following Terms of Service.

1. Services

N&R Outdoor Solutions LLC provides tree removal, tree trimming, stump grinding, brush removal, and related outdoor services. All work will be performed according to the scope agreed upon between the Company and the Customer.

2. Property Access

The Customer grants the Company reasonable access to the property to perform the requested services. The Customer agrees to remove vehicles, outdoor furniture, equipment, and other obstacles from the work area prior to the commencement of services.

3. Customer Responsibilities

The Customer represents that they are the property owner or have authority to authorize work on the property. The Customer is responsible for identifying and disclosing all known underground utilities, sprinkler systems, septic systems, drain fields, invisible fences, utility lines, landscaping features, and other concealed improvements that may be affected by the work.

The Company shall not be responsible for damage to undisclosed or unknown underground utilities, systems, or property improvements.

4. Inherent Risks of Tree Services

The Customer acknowledges that tree services involve inherent risks, including but not limited to:

• Falling limbs, trees, and debris;

• Damage to lawns, landscaping, driveways, sidewalks, fences, structures, and utilities;

• Hidden defects, decay, or weaknesses within trees;

• Property access limitations;

• Adverse weather conditions; and

• Conditions not reasonably visible prior to commencement of work.

5. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for damages arising from:

• Hidden decay, defects, or hazards within trees;

• Failure of apparently healthy trees or limbs;

• Undisclosed underground conditions or improvements;

• Acts of nature, including wind, storms, lightning, flooding, or other weather-related events; or

• Conditions beyond the Company’s reasonable control.

Nothing in these Terms shall limit liability for gross negligence, willful misconduct, or any liability that cannot legally be excluded under applicable law.

6. Estimates and Changes in Scope

All estimates are based upon conditions reasonably visible at the time of inspection. If concealed conditions, hazards, access issues, or unforeseen circumstances are discovered during the course of work, the Company reserves the right to adjust pricing, modify the scope of work, or suspend services until a revised agreement is reached.

7. Right to Refuse, Suspend, or Stop Work

The Company reserves the right to refuse, suspend, postpone, or stop work at any time if conditions are determined to be unsafe, hazardous, unlawful, materially different from those represented by the Customer, or otherwise beyond the Company’s reasonable ability to perform safely. Such conditions may include, but are not limited to, dangerous weather, unsafe structures, aggressive animals, undisclosed hazards, utility conflicts, inaccessible work areas, or threats to the safety of workers, customers, or surrounding property.

If work is suspended or stopped due to such conditions, the Customer may be responsible for payment for work already performed, equipment mobilization, travel, and other costs incurred up to the time work ceased.

8. Payment Terms

Payment is due upon completion of services unless otherwise agreed to in writing. Failure to make payment when due may result in collection efforts, legal action, and the recovery of reasonable collection costs where permitted by law.

9. Final Inspection and Acceptance

The Customer is responsible for inspecting completed work before submitting final payment. Any concerns regarding workmanship, cleanup, or completion of the agreed scope of work must be communicated to the Company prior to final payment.

Submission of final payment constitutes acceptance of the completed work and acknowledgment that the services were performed in accordance with the agreed scope of work.

After final payment has been received, the Company shall have no obligation to return to the property to perform additional work, repairs, modifications, corrections, or cleanup unless otherwise agreed to in writing. Any additional services requested after payment may be subject to additional charges.

10. Acceptance of Terms

By requesting, scheduling, authorizing, or allowing the Company to perform services on the property, the Customer acknowledges that they have read, understood, and agree to these Terms of Service.

License & Insurance

For customer peace of mind, proof of licensing and insurance is available below for review.